Phone providers / Verizon
Forward unanswered Verizon calls to an AI receptionist that books jobs and takes messages — without losing your number.

Verizon is the biggest US wireless carrier, with about 140 million subscribers across consumer and business plans. Plenty of small service businesses run their main line on Verizon because the network reaches rural and suburban areas where crews actually work. Conditional call forwarding is built into every postpaid line and uses one star code, so you don't need an app or web portal to point unanswered calls at CallSaver.
1. Forward when busy or unanswered
From your Verizon phone, dial *71[your CallSaver number] and press call. Wait for the success message or confirmation tone.
2. Test it
Call your Verizon number from another phone. Don't pick up — within a few rings, CallSaver should answer.
Most calls Verizon sends to voicemail never get a message. The caller hangs up and tries the next contractor on Google. For a busy service business, that's a quiet drip of lost work that never shows up in your missed-call log because, technically, the call did show up. They just didn't say anything.
CallSaver answers in your business name. It asks what the caller needs, gets their name and callback number, and confirms a follow-up. The caller has a conversation instead of hearing a beep, and you get a callback request you can act on.
*71 only forwards calls when your line is busy or you don't pick up in time. Calls you take stay with you. Calls you'd otherwise miss go somewhere productive.
Related reading: Switching from voicemail to an AI receptionist: what changes
| Feature | Verizon voicemail | CallSaver |
|---|---|---|
| Answers calls 24/7 | Voicemail records the call | AI agent answers and has a real conversation |
| Captures caller name and reason for the call | Only if the caller chooses to leave a message | Always asks for name, callback number, and what they need |
| Books callbacks into your team queue | No, just an audio file in voicemail | Yes, synced into your CallSaver dashboard |
FAQ
No. CallSaver uses Verizon's built-in conditional call forwarding to receive only the calls you don't pick up. You keep your Verizon number and your existing plan exactly as they are.
CallSaver is $49/month for early adopters and $199/month at standard pricing. Verizon doesn't charge anything extra for using built-in call forwarding.
Yes. The *71 code is conditional. Calls only forward to CallSaver when your line is busy or you don't answer within a few rings. Calls you pick up never reach CallSaver.
Forwarding is set on the line itself with the star code, not in the My Verizon app. Once it's active, it works whether the app is open or not.
About five minutes. Dial one code from your Verizon phone and place a test call from another phone to confirm CallSaver picks up.
Yes. To cancel conditional call forwarding on Verizon, dial *73 from your Verizon phone. You can re-enable any time by dialing *71 again.
If your phone can't reach the Verizon network, forwarding can't trigger either way. That's the same as today: a network outage means callers can't reach you regardless of whether forwarding is set up.
Book a 15-minute call. See if CallSaver fits your business.